RETNER

Case Study View

Rajghrana generated 20% Extra Revenue

with Retner's Marketing Automation.

Case Study Visual
Rajghrana Metals Representative
"In manufacturing, speed and accuracy win deals. Retner's WhatsApp automation cut our lead response time from hours to seconds and gave our dealers a modern ordering experience. The 50X ROI speaks for itself — this is the future of B2B communication."

Rajesh Agarwal

Director, Rajghrana Metals

Real World Impact

Success Snapshot

Witness how our automated marketing engine empowered Rajghrana Metals, elevating their digital experience and maximizing revenue capture.

50X
ROAS Improvement
20%
Revenue Increase
18%
Cart Recovery

The Architecture

How we achieved 50X ROAS

The Challenge

Manual Sales Processes Bottlenecking a Growing B2B Pipeline

Fig. 1 — The Problem
Status Quo— 0.5% CTR
Retner Approach— 95% Open Rate

The Solution

Automated B2B Sales Engine on WhatsApp

Fig. 2 — The Engineering
01
Automation
02
Segmentation
03
Conversion

The Result

20% Revenue Surge and 50X ROI from Streamlined Operations

Achieved a notable 20% lift in revenue while delivering a 50X Return on Ad Spend through precise targeting and effortless conversion paths.

Fig. 3 — The Impact
50X
Return on Ad Spend
Revenue Lift20%
Recovery Rate18%

B2B Updates

HIGH-ROI CAMPAIGNS

Campaign Dashboard Stats

90% Open Rate

UNMATCHED ENGAGEMENT

Re-stock Alerts

INCREASE REPEAT ORDERS

Order Confirmation Notification

Dealer Support

INSTANT RESOLUTION

AI Support Chat Interface
Distilled Outcomes

Key Takeaways

01

50X ROI from B2B WhatsApp marketing automation in the manufacturing sector

02

Lead response time reduced from 6 hours to under 60 seconds

03

28% improvement in lead-to-quote conversion rate

04

85% reduction in order processing errors through automated dealer portal

05

18% of dormant dealer accounts reactivated generating ₹45 lakh quarterly revenue

06

Rate card distribution to 200+ dealers completed in 5 minutes vs. a full day

Clarifications

Frequently Asked Questions

Yes — Rajghrana Metals proved it with 50X ROI from WhatsApp automation. Key use cases include instant lead response (under 60 seconds), dealer ordering via chatbot, automated rate card distribution to 200+ dealers, and dormant account re-engagement. WhatsApp's 90% open rate makes it far more effective than email for B2B communication.

Rajghrana Metals reduced lead response time from 6 hours to under 60 seconds using Retner's automation. This improved lead-to-quote conversion by 28%. Automated follow-ups ensured no lead fell through the cracks, and the WhatsApp-based dealer portal streamlined ordering, reducing processing errors by 85%.

Rajghrana Metals achieved 50X ROI within the first quarter. Key revenue drivers were: reactivation of 18% dormant accounts (₹45 lakh quarterly), 28% improvement in lead conversion, and 20% overall revenue increase. The combination of speed, automation, and WhatsApp's high engagement rates makes it especially effective for B2B.

Retner's dealer management solution on WhatsApp includes: live inventory checks via chatbot, instant quote requests, order placement and tracking, automated rate card distribution with read receipts, and bulk announcements about new products. Rajghrana's 200+ dealers now manage most interactions through WhatsApp.

Trusted by 700+ brands across 10+ countries

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Trusted by Over
700+ Satisfied
Clients

Retner has helped businesses across industries enhance their sales performance and achieve their goals through intelligent automation.

Mr. Sushant Sharma

"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."

Mr. Sushant SharmaFig Living

"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."

M

Mr. Sushant Sharma

Fig Living

"Retner has transformed our customer support. With its intuitive WhatsApp automation, we reduced response time by over 70% and improved customer satisfaction instantly."

M

Mr. Nitant Shah

Next Synergy

"Managing client inquiries used to be challenging, but Retner’s AI-driven automation has simplified everything. Our engagement rates are higher, and customers receive faster, smarter responses."

M

Mr. Monish Shah

Neminath Instruments

"We integrated Retner into our business, and the results were phenomenal. Our sales inquiries doubled, and our team now focuses on closing deals instead of chasing repetitive questions."

M

Mr. Sankit Soni

10xexport

"Scaling customer support was a major challenge until we found Retner. The AI-powered chatbot now manages incoming queries effortlessly across channels, freeing up our team to focus on high-value tasks and growth initiatives."

M

Mr. Yatinder Singh

2xnutrition

"We’ve tried multiple chatbot tools, but nothing comes close to Retner. It’s fast, customizable, and integrates perfectly with Shopify. The omnichannel automation across WhatsApp, Email, and Instagram has transformed our customer experience."

M

Mr. Kairav Shah

Medfy

"As an e-commerce brand, response time directly impacts conversions. Retner’s AI replies reduced our ticket volume and boosted engagement rates instantly. COD verification and cart recovery alone improved our overall revenue within weeks."

M

Mr. Rohit Modi

Himalaya Group

"Retner has completely changed the way we run campaigns. Our WhatsApp automations, catalog messages, and remarketing flows now generate consistent sales with minimal effort. It’s become a core part of our marketing engine."

G

Gaurav & Ratna Garg

CEO

"We needed an AI chatbot capable of handling complex customer queries — and Retner delivered. It understands user intent accurately and provides instant, contextual responses, improving both efficiency and customer satisfaction."

M

Mr. Kalash Shah

Founder

"With Retner, we no longer worry about customer inquiries piling up. The chatbot engages users in real time across WhatsApp and Instagram, improving retention and building stronger brand trust."

D

Dr. Garima Srivastav

Founder

"Adopting Retner was one of the best business decisions we've made. It's easy to set up, incredibly efficient, and has significantly improved how we manage customer communication across channels."

R

Rashid Nurani

Kadam Colors

"Our client communication is now faster and more effective, thanks to Retner. It genuinely feels like having a full-time support agent that never sleeps — responding instantly and keeping our customers engaged 24/7."

M

Mr. Jagdish Acharya

EverestWolf

"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."

M

Mr. Sushant Sharma

Fig Living

"Retner has transformed our customer support. With its intuitive WhatsApp automation, we reduced response time by over 70% and improved customer satisfaction instantly."

M

Mr. Nitant Shah

Next Synergy

"Managing client inquiries used to be challenging, but Retner’s AI-driven automation has simplified everything. Our engagement rates are higher, and customers receive faster, smarter responses."

M

Mr. Monish Shah

Neminath Instruments

"We integrated Retner into our business, and the results were phenomenal. Our sales inquiries doubled, and our team now focuses on closing deals instead of chasing repetitive questions."

M

Mr. Sankit Soni

10xexport

"Scaling customer support was a major challenge until we found Retner. The AI-powered chatbot now manages incoming queries effortlessly across channels, freeing up our team to focus on high-value tasks and growth initiatives."

M

Mr. Yatinder Singh

2xnutrition

"We’ve tried multiple chatbot tools, but nothing comes close to Retner. It’s fast, customizable, and integrates perfectly with Shopify. The omnichannel automation across WhatsApp, Email, and Instagram has transformed our customer experience."

M

Mr. Kairav Shah

Medfy

"As an e-commerce brand, response time directly impacts conversions. Retner’s AI replies reduced our ticket volume and boosted engagement rates instantly. COD verification and cart recovery alone improved our overall revenue within weeks."

M

Mr. Rohit Modi

Himalaya Group

"Retner has completely changed the way we run campaigns. Our WhatsApp automations, catalog messages, and remarketing flows now generate consistent sales with minimal effort. It’s become a core part of our marketing engine."

G

Gaurav & Ratna Garg

CEO

"We needed an AI chatbot capable of handling complex customer queries — and Retner delivered. It understands user intent accurately and provides instant, contextual responses, improving both efficiency and customer satisfaction."

M

Mr. Kalash Shah

Founder

"With Retner, we no longer worry about customer inquiries piling up. The chatbot engages users in real time across WhatsApp and Instagram, improving retention and building stronger brand trust."

D

Dr. Garima Srivastav

Founder

"Adopting Retner was one of the best business decisions we've made. It's easy to set up, incredibly efficient, and has significantly improved how we manage customer communication across channels."

R

Rashid Nurani

Kadam Colors

"Our client communication is now faster and more effective, thanks to Retner. It genuinely feels like having a full-time support agent that never sleeps — responding instantly and keeping our customers engaged 24/7."

M

Mr. Jagdish Acharya

EverestWolf

"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."

M

Mr. Sushant Sharma

Fig Living

"Retner has transformed our customer support. With its intuitive WhatsApp automation, we reduced response time by over 70% and improved customer satisfaction instantly."

M

Mr. Nitant Shah

Next Synergy

"Managing client inquiries used to be challenging, but Retner’s AI-driven automation has simplified everything. Our engagement rates are higher, and customers receive faster, smarter responses."

M

Mr. Monish Shah

Neminath Instruments

"We integrated Retner into our business, and the results were phenomenal. Our sales inquiries doubled, and our team now focuses on closing deals instead of chasing repetitive questions."

M

Mr. Sankit Soni

10xexport

"Scaling customer support was a major challenge until we found Retner. The AI-powered chatbot now manages incoming queries effortlessly across channels, freeing up our team to focus on high-value tasks and growth initiatives."

M

Mr. Yatinder Singh

2xnutrition

"We’ve tried multiple chatbot tools, but nothing comes close to Retner. It’s fast, customizable, and integrates perfectly with Shopify. The omnichannel automation across WhatsApp, Email, and Instagram has transformed our customer experience."

M

Mr. Kairav Shah

Medfy

"As an e-commerce brand, response time directly impacts conversions. Retner’s AI replies reduced our ticket volume and boosted engagement rates instantly. COD verification and cart recovery alone improved our overall revenue within weeks."

M

Mr. Rohit Modi

Himalaya Group

"Retner has completely changed the way we run campaigns. Our WhatsApp automations, catalog messages, and remarketing flows now generate consistent sales with minimal effort. It’s become a core part of our marketing engine."

G

Gaurav & Ratna Garg

CEO

"We needed an AI chatbot capable of handling complex customer queries — and Retner delivered. It understands user intent accurately and provides instant, contextual responses, improving both efficiency and customer satisfaction."

M

Mr. Kalash Shah

Founder

"With Retner, we no longer worry about customer inquiries piling up. The chatbot engages users in real time across WhatsApp and Instagram, improving retention and building stronger brand trust."

D

Dr. Garima Srivastav

Founder

"Adopting Retner was one of the best business decisions we've made. It's easy to set up, incredibly efficient, and has significantly improved how we manage customer communication across channels."

R

Rashid Nurani

Kadam Colors

"Our client communication is now faster and more effective, thanks to Retner. It genuinely feels like having a full-time support agent that never sleeps — responding instantly and keeping our customers engaged 24/7."

M

Mr. Jagdish Acharya

EverestWolf

"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."

M

Mr. Sushant Sharma

Fig Living

"Retner has transformed our customer support. With its intuitive WhatsApp automation, we reduced response time by over 70% and improved customer satisfaction instantly."

M

Mr. Nitant Shah

Next Synergy

"Managing client inquiries used to be challenging, but Retner’s AI-driven automation has simplified everything. Our engagement rates are higher, and customers receive faster, smarter responses."

M

Mr. Monish Shah

Neminath Instruments

"We integrated Retner into our business, and the results were phenomenal. Our sales inquiries doubled, and our team now focuses on closing deals instead of chasing repetitive questions."

M

Mr. Sankit Soni

10xexport

"Scaling customer support was a major challenge until we found Retner. The AI-powered chatbot now manages incoming queries effortlessly across channels, freeing up our team to focus on high-value tasks and growth initiatives."

M

Mr. Yatinder Singh

2xnutrition

"We’ve tried multiple chatbot tools, but nothing comes close to Retner. It’s fast, customizable, and integrates perfectly with Shopify. The omnichannel automation across WhatsApp, Email, and Instagram has transformed our customer experience."

M

Mr. Kairav Shah

Medfy

"As an e-commerce brand, response time directly impacts conversions. Retner’s AI replies reduced our ticket volume and boosted engagement rates instantly. COD verification and cart recovery alone improved our overall revenue within weeks."

M

Mr. Rohit Modi

Himalaya Group

"Retner has completely changed the way we run campaigns. Our WhatsApp automations, catalog messages, and remarketing flows now generate consistent sales with minimal effort. It’s become a core part of our marketing engine."

G

Gaurav & Ratna Garg

CEO

"We needed an AI chatbot capable of handling complex customer queries — and Retner delivered. It understands user intent accurately and provides instant, contextual responses, improving both efficiency and customer satisfaction."

M

Mr. Kalash Shah

Founder

"With Retner, we no longer worry about customer inquiries piling up. The chatbot engages users in real time across WhatsApp and Instagram, improving retention and building stronger brand trust."

D

Dr. Garima Srivastav

Founder

"Adopting Retner was one of the best business decisions we've made. It's easy to set up, incredibly efficient, and has significantly improved how we manage customer communication across channels."

R

Rashid Nurani

Kadam Colors

"Our client communication is now faster and more effective, thanks to Retner. It genuinely feels like having a full-time support agent that never sleeps — responding instantly and keeping our customers engaged 24/7."

M

Mr. Jagdish Acharya

EverestWolf

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