We Help D2C Brands Print Repeat Revenue on WhatsApp
Retner is an AI-native WhatsApp marketing and customer retention platform built exclusively for D2C ecommerce brands in India and the Middle East.
Who We Are
Retner is built by Koregrow Technologies Private Limited, a technology company headquartered in India. We founded Retner with a single mission: to make AI-powered customer retention accessible to every D2C ecommerce brand, regardless of size.
We noticed that D2C brands were spending enormous budgets on customer acquisition while losing 70% of revenue to abandoned carts, COD rejections, and poor post-purchase experiences. Retner was built to fix exactly that.
Today, 700+ D2C brands across India, UAE, and Saudi Arabia use Retner to automate their WhatsApp marketing, recover abandoned carts, convert COD orders to prepaid, and drive repeat purchases on autopilot.
Why D2C Brands Choose Retner
Our Values
Everything we build is guided by these principles.
AI-First by Design
Every feature in Retner is built with AI at its core — from smart cart recovery sequences to AI voice agents that call your high-value customers.
WhatsApp-Native
We specialize in WhatsApp before anything else. D2C brands in India sell on conversational channels — we built the deepest WhatsApp integration in the market.
Built for D2C
Unlike generic marketing platforms, Retner is built exclusively for Direct-to-Consumer brands. Every flow, metric, and automation is tailored to ecommerce revenue goals.
Fully Compliant
We are a Meta Business Partner, ISO 27001 certified, and GDPR ready. Your data and your customers' data is always secure and handled responsibly.
What Retner Does
Retner is a SaaS platform that connects to your ecommerce store (Shopify, WooCommerce) and activates intelligent marketing and support automations across WhatsApp, SMS, Email, AI Voice, Instagram, and RCS — all from one unified CRM.
Abandoned Cart Recovery
When a shopper adds items to their cart but doesn't complete the purchase, Retner automatically detects the abandonment and sends a personalized WhatsApp message within 30 minutes. For high-value carts, Retner's AI voice agent calls the customer directly. Brands using Retner recover up to 45% of abandoned carts.
COD to Prepaid Conversion
Cash-on-delivery orders carry a 30-40% return rate, costing D2C brands enormous logistics expense. Retner automatically sends a WhatsApp message after every COD order with a discount incentive for switching to prepaid, typically converting 15-25% of COD orders and reducing RTO by up to 40%.
WhatsApp Broadcast Campaigns
Create segmented broadcast campaigns to announce new product launches, flash sales, festive offers, and loyalty rewards directly on WhatsApp. With 98% open rates, WhatsApp broadcasts outperform email campaigns 5x in engagement.
AI Chatbot & Customer Support
Retner's AI chatbot handles customer queries 24/7 on WhatsApp — order status, return requests, product questions, and size guidance — escalating to a human agent when needed. This reduces support costs by 60% while improving customer satisfaction.
Omnichannel CRM
All customer interactions across WhatsApp, SMS, Email, Voice, and Instagram are unified in Retner's CRM. Support agents manage all conversations from one shared inbox with full customer context, order history, and automated response suggestions.
Ready to Grow with Retner?
Join 700+ D2C brands already using Retner to automate revenue on WhatsApp.