

"Our biggest revenue leak was subscribers forgetting to order. Retner's WhatsApp reminders plugged that instantly — 99% open rates mean our messages are actually seen. Growing subscribers by 30% while reducing churn changed our entire unit economics."
Vikram Sood
CEO, Fit Foods
Success Snapshot
Witness how our automated marketing engine empowered Fit Foods, elevating their digital experience and maximizing revenue capture.
The Architecture
How we achieved 30X ROAS
The Challenge
High Subscriber Churn and Inconsistent Re-Orders
The Solution
Intelligent Subscription Management on WhatsApp
The Result
30% Subscriber Growth and 22% Churn Reduction
Achieved a notable 25% lift in revenue while delivering a 30X Return on Ad Spend through precise targeting and effortless conversion paths.
Menu Updates
HIGH-ROI CAMPAIGNS

99% Open Rate
UNMATCHED ENGAGEMENT
Meal Plans
INCREASE REPEAT ORDERS

Diet Support
INSTANT RESOLUTION

Key Takeaways
30% growth in active subscribers within 90 days of implementing WhatsApp flows
Monthly churn reduced from 28% to 22%, saving 1 in 3 at-risk subscribers
99% WhatsApp open rate vs. 15% for app push notifications
Missed weekly customizations dropped from 35% to 8%, recovering ₹6 lakh/week
WhatsApp referral program generated 30% of new subscribers at zero acquisition cost
30X ROAS from Retner's integrated subscription management automation
Frequently Asked Questions
Fit Foods reduced churn from 28% to 22% using Retner's WhatsApp churn prevention flows. Key tactics: automated intervention when subscribers skip 2 consecutive weeks, personalized messages from the chef, complimentary add-ons as win-back incentives, and offering flexible pause options instead of hard cancellation — all via WhatsApp's 99% open rate channel.
Fit Foods uses a 3-stage WhatsApp reminder: morning notification about weekly specials, afternoon urgency reminder, and a final nudge 30 minutes before deadline with the previous order pre-loaded for one-tap re-order. This reduced missed customizations from 35% to 8% and recovered ₹6 lakh weekly.
Fit Foods grew active subscribers by 30% in 90 days using WhatsApp for: smart order reminders (99% open rate), interactive menu browsing via catalog, churn prevention flows, and a referral program that generated 30% of new subscribers at zero acquisition cost.
For Fit Foods, WhatsApp dramatically outperformed app notifications — 99% open rate vs. 15% for push notifications. 72% of subscribers switched to customizing their weekly box via WhatsApp. The conversational interface also enabled richer interactions like menu browsing and chef consultations.
Trusted by 700+ brands across 10+ countries
















































































Trusted by Over
700+ Satisfied
Clients
Retner has helped businesses across industries enhance their sales performance and achieve their goals through intelligent automation.

"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."
Mr. Sushant SharmaFig Living
"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."
Mr. Sushant Sharma
Fig Living
"Retner has transformed our customer support. With its intuitive WhatsApp automation, we reduced response time by over 70% and improved customer satisfaction instantly."
Mr. Nitant Shah
Next Synergy
"Managing client inquiries used to be challenging, but Retner’s AI-driven automation has simplified everything. Our engagement rates are higher, and customers receive faster, smarter responses."
Mr. Monish Shah
Neminath Instruments
"We integrated Retner into our business, and the results were phenomenal. Our sales inquiries doubled, and our team now focuses on closing deals instead of chasing repetitive questions."
Mr. Sankit Soni
10xexport
"Scaling customer support was a major challenge until we found Retner. The AI-powered chatbot now manages incoming queries effortlessly across channels, freeing up our team to focus on high-value tasks and growth initiatives."
Mr. Yatinder Singh
2xnutrition
"We’ve tried multiple chatbot tools, but nothing comes close to Retner. It’s fast, customizable, and integrates perfectly with Shopify. The omnichannel automation across WhatsApp, Email, and Instagram has transformed our customer experience."
Mr. Kairav Shah
Medfy
"As an e-commerce brand, response time directly impacts conversions. Retner’s AI replies reduced our ticket volume and boosted engagement rates instantly. COD verification and cart recovery alone improved our overall revenue within weeks."
Mr. Rohit Modi
Himalaya Group
"Retner has completely changed the way we run campaigns. Our WhatsApp automations, catalog messages, and remarketing flows now generate consistent sales with minimal effort. It’s become a core part of our marketing engine."
Gaurav & Ratna Garg
CEO
"We needed an AI chatbot capable of handling complex customer queries — and Retner delivered. It understands user intent accurately and provides instant, contextual responses, improving both efficiency and customer satisfaction."
Mr. Kalash Shah
Founder
"With Retner, we no longer worry about customer inquiries piling up. The chatbot engages users in real time across WhatsApp and Instagram, improving retention and building stronger brand trust."
Dr. Garima Srivastav
Founder
"Adopting Retner was one of the best business decisions we've made. It's easy to set up, incredibly efficient, and has significantly improved how we manage customer communication across channels."
Rashid Nurani
Kadam Colors
"Our client communication is now faster and more effective, thanks to Retner. It genuinely feels like having a full-time support agent that never sleeps — responding instantly and keeping our customers engaged 24/7."
Mr. Jagdish Acharya
EverestWolf
"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."
Mr. Sushant Sharma
Fig Living
"Retner has transformed our customer support. With its intuitive WhatsApp automation, we reduced response time by over 70% and improved customer satisfaction instantly."
Mr. Nitant Shah
Next Synergy
"Managing client inquiries used to be challenging, but Retner’s AI-driven automation has simplified everything. Our engagement rates are higher, and customers receive faster, smarter responses."
Mr. Monish Shah
Neminath Instruments
"We integrated Retner into our business, and the results were phenomenal. Our sales inquiries doubled, and our team now focuses on closing deals instead of chasing repetitive questions."
Mr. Sankit Soni
10xexport
"Scaling customer support was a major challenge until we found Retner. The AI-powered chatbot now manages incoming queries effortlessly across channels, freeing up our team to focus on high-value tasks and growth initiatives."
Mr. Yatinder Singh
2xnutrition
"We’ve tried multiple chatbot tools, but nothing comes close to Retner. It’s fast, customizable, and integrates perfectly with Shopify. The omnichannel automation across WhatsApp, Email, and Instagram has transformed our customer experience."
Mr. Kairav Shah
Medfy
"As an e-commerce brand, response time directly impacts conversions. Retner’s AI replies reduced our ticket volume and boosted engagement rates instantly. COD verification and cart recovery alone improved our overall revenue within weeks."
Mr. Rohit Modi
Himalaya Group
"Retner has completely changed the way we run campaigns. Our WhatsApp automations, catalog messages, and remarketing flows now generate consistent sales with minimal effort. It’s become a core part of our marketing engine."
Gaurav & Ratna Garg
CEO
"We needed an AI chatbot capable of handling complex customer queries — and Retner delivered. It understands user intent accurately and provides instant, contextual responses, improving both efficiency and customer satisfaction."
Mr. Kalash Shah
Founder
"With Retner, we no longer worry about customer inquiries piling up. The chatbot engages users in real time across WhatsApp and Instagram, improving retention and building stronger brand trust."
Dr. Garima Srivastav
Founder
"Adopting Retner was one of the best business decisions we've made. It's easy to set up, incredibly efficient, and has significantly improved how we manage customer communication across channels."
Rashid Nurani
Kadam Colors
"Our client communication is now faster and more effective, thanks to Retner. It genuinely feels like having a full-time support agent that never sleeps — responding instantly and keeping our customers engaged 24/7."
Mr. Jagdish Acharya
EverestWolf
"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."
Mr. Sushant Sharma
Fig Living
"Retner has transformed our customer support. With its intuitive WhatsApp automation, we reduced response time by over 70% and improved customer satisfaction instantly."
Mr. Nitant Shah
Next Synergy
"Managing client inquiries used to be challenging, but Retner’s AI-driven automation has simplified everything. Our engagement rates are higher, and customers receive faster, smarter responses."
Mr. Monish Shah
Neminath Instruments
"We integrated Retner into our business, and the results were phenomenal. Our sales inquiries doubled, and our team now focuses on closing deals instead of chasing repetitive questions."
Mr. Sankit Soni
10xexport
"Scaling customer support was a major challenge until we found Retner. The AI-powered chatbot now manages incoming queries effortlessly across channels, freeing up our team to focus on high-value tasks and growth initiatives."
Mr. Yatinder Singh
2xnutrition
"We’ve tried multiple chatbot tools, but nothing comes close to Retner. It’s fast, customizable, and integrates perfectly with Shopify. The omnichannel automation across WhatsApp, Email, and Instagram has transformed our customer experience."
Mr. Kairav Shah
Medfy
"As an e-commerce brand, response time directly impacts conversions. Retner’s AI replies reduced our ticket volume and boosted engagement rates instantly. COD verification and cart recovery alone improved our overall revenue within weeks."
Mr. Rohit Modi
Himalaya Group
"Retner has completely changed the way we run campaigns. Our WhatsApp automations, catalog messages, and remarketing flows now generate consistent sales with minimal effort. It’s become a core part of our marketing engine."
Gaurav & Ratna Garg
CEO
"We needed an AI chatbot capable of handling complex customer queries — and Retner delivered. It understands user intent accurately and provides instant, contextual responses, improving both efficiency and customer satisfaction."
Mr. Kalash Shah
Founder
"With Retner, we no longer worry about customer inquiries piling up. The chatbot engages users in real time across WhatsApp and Instagram, improving retention and building stronger brand trust."
Dr. Garima Srivastav
Founder
"Adopting Retner was one of the best business decisions we've made. It's easy to set up, incredibly efficient, and has significantly improved how we manage customer communication across channels."
Rashid Nurani
Kadam Colors
"Our client communication is now faster and more effective, thanks to Retner. It genuinely feels like having a full-time support agent that never sleeps — responding instantly and keeping our customers engaged 24/7."
Mr. Jagdish Acharya
EverestWolf
"The ease of use and automation power of Retner are unmatched. Our support workload dropped drastically, and customers now receive instant replies across WhatsApp, Instagram, and Email. Retner ensures 24/7 intelligence — we never miss a lead."
Mr. Sushant Sharma
Fig Living
"Retner has transformed our customer support. With its intuitive WhatsApp automation, we reduced response time by over 70% and improved customer satisfaction instantly."
Mr. Nitant Shah
Next Synergy
"Managing client inquiries used to be challenging, but Retner’s AI-driven automation has simplified everything. Our engagement rates are higher, and customers receive faster, smarter responses."
Mr. Monish Shah
Neminath Instruments
"We integrated Retner into our business, and the results were phenomenal. Our sales inquiries doubled, and our team now focuses on closing deals instead of chasing repetitive questions."
Mr. Sankit Soni
10xexport
"Scaling customer support was a major challenge until we found Retner. The AI-powered chatbot now manages incoming queries effortlessly across channels, freeing up our team to focus on high-value tasks and growth initiatives."
Mr. Yatinder Singh
2xnutrition
"We’ve tried multiple chatbot tools, but nothing comes close to Retner. It’s fast, customizable, and integrates perfectly with Shopify. The omnichannel automation across WhatsApp, Email, and Instagram has transformed our customer experience."
Mr. Kairav Shah
Medfy
"As an e-commerce brand, response time directly impacts conversions. Retner’s AI replies reduced our ticket volume and boosted engagement rates instantly. COD verification and cart recovery alone improved our overall revenue within weeks."
Mr. Rohit Modi
Himalaya Group
"Retner has completely changed the way we run campaigns. Our WhatsApp automations, catalog messages, and remarketing flows now generate consistent sales with minimal effort. It’s become a core part of our marketing engine."
Gaurav & Ratna Garg
CEO
"We needed an AI chatbot capable of handling complex customer queries — and Retner delivered. It understands user intent accurately and provides instant, contextual responses, improving both efficiency and customer satisfaction."
Mr. Kalash Shah
Founder
"With Retner, we no longer worry about customer inquiries piling up. The chatbot engages users in real time across WhatsApp and Instagram, improving retention and building stronger brand trust."
Dr. Garima Srivastav
Founder
"Adopting Retner was one of the best business decisions we've made. It's easy to set up, incredibly efficient, and has significantly improved how we manage customer communication across channels."
Rashid Nurani
Kadam Colors
"Our client communication is now faster and more effective, thanks to Retner. It genuinely feels like having a full-time support agent that never sleeps — responding instantly and keeping our customers engaged 24/7."
Mr. Jagdish Acharya
EverestWolf
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